Agents will answer questions around the clock. Questions may also be emailed to Email responses will be sent during call center hours. The Florida Department of Health has opened a COVID-19 Call Center at 1-86. An overall 50 percent reduction in guest capacity throughout the resort. By 2006 the tribe had become the single biggest.

Constant purification and disinfecting of the air flowing into the complex through the AtmosAir™ bipolar ionization system designed to destroy virus particles in the air and on surfaces. Under his direction, the beautiful new 400 million properties in Hollywood and Tampa opened in 2004. Hand-sanitizing stations will be available on the casino floor, at the entrances and throughout the resort.

More than 100 team members will be part of a new “Safe and Sound Clean Team” to focus on cleaning and disinfecting surfaces throughout the complex, with special emphasis on high-touch surfaces and common areas. 850 signs will be posted throughout the complex to encourage social distancing and help ensure adherence to Safe and Sound Program guidelines. New Plexiglas barriers will divide players at table games, poker games and customer service areas. Thousands of alternating slot machines will be turned off, to help ensure social distancing on the casino floor. Masks will be provided to guests, as needed.

A requirement that all guests wear masks or cloth face coverings that meet CDC guidelines, without exception. Any guest or team member with a temperature above CDC guidelines will not be allowed entry. Temperature checks for all guests and team members prior to entry.

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